Introducing Teams

The easiest way to deliver relevant on-the-job training for your establishment

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Create your team, assign courses and track performance

Searching for a staff development programme without being locked into an enterprise contract? Teams is a flexible, cost effective and easy to deploy training solution for any hotel, resort or guest house.

Teams enables you to select and manage your learners, only assign courses or learning paths relevant to individual learners and track their progress through an insightful Manager’s Dashboard. Start learning for free or access our entire learning library with a flexible subscription plan.

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Carefully curated learning paths, covering every area of hospitality

Bartending Beyond the Basics
Bar staff often spend more time with guests than any other department. This intermediate learning path will push your team’s skills beyond the basics, enabling them to confidently deliver on your guests’ expectations.
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PCI DSS Awareness
Millions of dollars in fines are paid every year by establishments who don’t comply with payment card industry data security standards (PCI DSS). Train your staff with this short course developed in partnership with industry leaders, PwC, to minimize your exposure to payment card fraud.
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Revenue Management Proficient
Whether you're a guest house tucked away in the country or a hotel in the bustling city, revenue is the lifeblood of your business. Savvy revenue management is essential in hospitality, where margins are constantly under pressure and often in tension with providing superlative guest experience.
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Front Office Proficient
Your guest experience starts and ends at the front desk. Front Office Proficient will ensure that your staff know the best practice principles of welcoming and seeing off guests. Including check-in and check-out fundamentals and the subtle art of upselling.
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French Wine Essentials
French wines are every bit as rich and romantic as the countryside they originate from. French Wine Essentials is a beginners guide, uncovering all you need to know about the most popular french wine varietals. Learn detailed historic context and product knowledge specific to the Burgundy, Bordeaux and Champagne regions. By the end, you will be able to discuss, serve and appreciate these fine wines like a true French wine enthusiast.
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F&B Service Proficient
Upskill your service to work in any noteworthy establishment. Equipping yourself with best practice knowledge of food & beverage service through this intermediate learning path.
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Start learning at no cost or access our complete library with flexible plans

Build your career with globally accredited courses. You can start learning for free with all our trial courses, clearly marked “Starter”.
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Gain full access to our entire library of learning paths and courses for only $14.99 per month. No long term contracts required, simply choose what’s most relevant to you.
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Create your team, assign courses and monitor their progress. Assign courses for free or unlock our entire learning library for only $14.99 per user per month.
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Learning solutions delivered through a bespoke cloud based environment with reporting and analytics to reflect your hierarchy. Contact us to discuss your training requirements.
"Educational skills that can open doors for anyone."
Helen Sibuyi - Trainee chef, drostdy hotel
“Lobster Ink’s passion for education and explaining things in an accurate, fun and innovative way is unsurpassed in the world.”
Dave Broom, whiskey expert and author
"Education helps people identify who they are."
Clifford Kafesu - Manager, the roundhouse restaurant